Last updated: 6 September 2026

These Terms & Conditions apply to the tours and services provided by Skall Ventures ehf. (“Skall Ventures”, “we”, “us” or “our”).

By booking a tour or service with Skall Ventures, you agree to these Terms & Conditions and to our Booking & Cancellation Policy.

1. Bookings

Tours may be booked through our booking system, by email, by telephone, or through other booking channels provided by Skall Ventures.

A booking is confirmed once Skall Ventures or its authorised booking system has confirmed the reservation and any required payment or deposit has been received.

The person making the booking is responsible for providing accurate contact and booking information.

2. Prices and payment

The price and payment requirements applicable to your booking will be communicated at the time of booking.

Where a deposit or advance payment is required, the booking is subject to the applicable payment deadline.

Further information about deposits, payments, cancellations and refunds is provided in our Booking & Cancellation Policy.

3. Cancellation and changes

Our Booking & Cancellation Policy sets out the rules regarding:

• Customer cancellations

• Refunds

• Changes to bookings

• Cancellation by Skall Ventures

• Changes to tour itineraries

• Circumstances affecting the operation of a tour

The Booking & Cancellation Policy forms part of these Terms & Conditions.

Nothing in our cancellation policy is intended to limit any mandatory rights that customers may have under applicable Icelandic law.

4. Tour conditions and itinerary changes

Icelandic weather, road conditions and other circumstances can change quickly.

For safety or operational reasons, Skall Ventures may need to modify an itinerary, change the order of activities, use an alternative route or, where necessary, cancel or reschedule a tour.

Where this happens, Skall Ventures will make reasonable efforts to provide an appropriate alternative or remedy in accordance with the applicable Booking & Cancellation Policy and applicable law.

5. Customer responsibilities

Customers are expected to:

• Arrive at the agreed meeting point on time

• Follow reasonable instructions given by Skall Ventures and its guides

• Follow safety instructions

• Wear or bring appropriate clothing and equipment for the tour

• Inform Skall Ventures in advance of any relevant requirements that may affect participation

• Behave responsibly and respectfully towards guides, other customers and third parties

Skall Ventures may refuse or discontinue participation where a customer's behaviour creates a safety risk or significantly affects the operation of the tour.

6. Health and safety

Some tours may involve physical activity, walking on uneven terrain, changing weather conditions, or other natural hazards.

Customers are responsible for determining whether they are fit and appropriately prepared to participate in their chosen tour.

Skall Ventures may make reasonable decisions concerning participation or itinerary changes where necessary for safety.

7. Weather and circumstances beyond our control

Skall Ventures cannot be held responsible for delays, changes or cancellations caused by circumstances beyond its reasonable control, including severe weather, road closures, natural events, government restrictions, strikes, accidents or other unforeseen circumstances.

Any refunds or alternative arrangements will be handled in accordance with the applicable Booking & Cancellation Policy and mandatory applicable law.

8. Third-party services

Certain activities or services may be provided by independent third-party suppliers.

Customers may be required to comply with the safety rules and terms of those providers.

Skall Ventures will take reasonable care when selecting and working with third-party suppliers.

9. Travel insurance

We strongly recommend that customers obtain appropriate travel insurance before travelling to Iceland.

Customers should ensure that their insurance provides suitable coverage for cancellation, medical expenses, personal belongings and any activities included in their tour.

10. Liability

Skall Ventures will provide its services with reasonable care and in accordance with applicable law.

Nothing in these Terms & Conditions excludes or limits any liability or consumer rights that cannot legally be excluded or limited.

Customers are responsible for their personal belongings and for following reasonable safety instructions.

11. Complaints

If you experience a problem during a tour, please inform your guide or Skall Ventures as soon as reasonably possible so that we have an opportunity to address the issue.

Any complaint that cannot be resolved during the tour should be submitted to:

Email: info@skallventures.is

This does not affect any statutory rights you may have under applicable law.

12. Privacy

Personal information provided to Skall Ventures is processed in accordance with our Privacy Policy.

Our Privacy Policy explains what personal data we collect, why we process it, how it is protected and the rights available to you.

13. Website information

We make reasonable efforts to ensure that information published on our website is accurate and up to date.

However, tour availability, prices, itineraries and other information may change, and errors may occasionally occur.

14. Governing law

These Terms & Conditions are governed by the laws applicable in Iceland, except where mandatory consumer protection legislation provides otherwise.

Any dispute will be subject to the jurisdiction of the competent authorities and courts in accordance with applicable law.

15. Contact

If you have any questions about these Terms & Conditions, please contact:

Skall Ventures ehf.
Melbær 15., Reykjavík, Iceland
Email: info@skallventures.is
Telephone: +354 835 0674

Tour Provider Licence: 2024-088